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Bespoke research services

Technology focused market research...

About

About

Papaya Insights is a technology sector-focused market research consultancy providing research services on a short term or on-going basis.

Founded in 2002, it is owned and operated by Paul Ridgewell, a research analyst with extensive experience covering the online platform, telecoms, networking, cloud and wider technology sectors.

Papaya is part of the Vivace community, providing ongoing expertise and capabilities to the UK government via the Accelerated Capability Environment (ACE), a Home Office capability within the Homeland Security Group.

It also provides research services to a host of prestigious commercial organisations, with bespoke projects delivered for clients including Digital Catapult, Fitch Solutions, GlobalData Technology and Ofcom.

Papaya Insights is Cyber Essentials certified and has satisfied all the requirements to become fully registered on the JOSCAR supplier accreditation register. JOSCAR is a collaborative tool used by the aerospace, defence and security industry to act as a single repository for pre-qualification and compliance information.

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Services

Services

Research, interviews, report writing...

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Papaya can design, manage and deliver a wide range of research projects, from short, desk research-based notes through to highly complex research programmes utilising multiple methodologies and involving interviews with hard-to-reach subject matter experts, adding additional freelance resources where required.

While projects typically span a wide range of technology-focused topic areas, Papaya’s specific areas of expertise span online platforms, including the technological and human-based solutions required to address online harms; data-enabled law enforcement; internet architecture; fixed and mobile networks; and hyperscale cloud.

In recent years, Papaya has managed many major research projects on behalf of HMG departments (including DSIT and the Home Office) and the investigatory powers community on topics including AI, cybercrime, deepfakes and messaging fraud. It has also conducted several projects on behalf of Ofcom, in preparation for the Online Safety Act, focusing on the regulation of harmful content online.

Please get in touch to discuss your research requirements.

Testimonials

Testimonials

“Paul is a talented and dedicated professional who consistently produces high-quality work. In our time working together, I was consistently impressed by Paul's ability to take on tricky challenges and responsibilities consistently delivering excellent results.”

Fred Langford
Director of Trust & Safety Technology, Ofcom

Clients

Clients

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Papaya provides ongoing support for ACE’s Futures & Insight capability, including market intelligence and horizon scanning and managing major research projects on behalf of HMG departments and the investigatory powers community.

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Produced multiple custom projects for the UK’s innovation accelerator for advanced digital technology, including a series of blogs, white papers and thought leadership papers for IoTUK, a national programme designed to accelerate the UK’s IoT capability.

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Projects have included reports on vehicle biometric systems and IoT security, and a white paper covering the ways in which communications service providers are leveraging blockchain.

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Delivered multiple research projects and provided ongoing insight into IT procurement trends in the UK policing sector, encompassing forecasting and market sizing, identification of market opportunities and liaison with suppliers and police procurement teams

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Produced multiple reports for this research firm covering the telecoms, Internet and media markets, including a 150-page report on the small cells sector based on extensive interviews with leading operators and suppliers.

Coverage of 5G networks, hyperscale Cloud and smartphone trends for OTR Global – a leading New York-based investment research firm – based on input from a network of high-level contacts at operators, channel partners and vendors.

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